I'm sick of Mcafee no-Service

McAfee is absolute crap. I keep trying to find answers on their site and can't find them. the FAQ section is crap - you can only ever see the front page,which is only the first ten of the results (of usually hundreds). Clicking on "next" to see 11 - 20 takes you right back to the support home page. I've told this to their technicians, I've told it to the supposed technical support manager and you know what I was told? "It works fine from here."

No shit? Really? Guess what? You are not accessing it from my location. Every other site I go to works just peachy, but NOT YOURS!

Now I can can understand that the technicians are clueless lumps working from a set-script. Hell, I've written half those scripts (for other companies) so I know what kind of crap they are forced to spew. But to have a "manager" come across as totally lost in his own little world and not caring a whit about customer service? No, that don't cut it.

My original concern is that their software insists on trying to update itself as many as 5 times a day. I was told that this was normal. In whose fucking universe? Any software manager that actually thinks I want my computer bogged down by a useless update five times a day is an absolute twit. Not only should they be fired, but the person who hired them should be fired and both their mothers slapped twice for raising such incompetent boobs. They aren't unnecessary you say? Okay, where's the change notes? Oh, there aren't any? Anywhere? Really? You're going to push updates 5 times a day and you aren't even competent enough to put together a change list that appends to a file that the CUSTOMER can read to see what the changes are? Well, don't allow it to update if you don't want it to you say? Tried that - told it to let me know about the update 2 days from now and in less than 2 hours it was prompting me, again, to make an update.

Umm, Mr. security dude, if you're worried that the hackers might find out that you've figured out their thing and have blocked it... well... hate to break it to you, but they don't care. They wrote it, sent it out, and started a new project. They are NOT salivating waiting for you to fail or not fail to stop their toys. You are nothing to them, just some corporate entity that acts like "Big Daddy" patting customers on the head calling us poor, deluded, public persons who don't know what's in their best interest.

This is the result of allowing people in their twenties to write or enact corporate policy. You get boneheads working management, a huge customer turnover rate, and losing revenue.

Oh, wait, you make up for that by charging for semi-competent, semi-sentient customer support in the form of access to the download area. Oh, yeah, you can download that crap without the agreement by the way.. and it's easily opened and read and therefore hackable. If that ain't the absolute definition of incompetent, then the dictionary needs some revision.

Although my current subscription dates from 2005, I've been a customer since 1994. Not anymore. If everyone else had any sense they'd pull you off of their computers so fast it would make your investors heads explode. When my current subscription expires I will be using someone else's product.